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How to redirect users to relevant product fields based on their answers
How to redirect users to relevant product fields based on their answers

Learn how to redirect users to specific product fields based on their answers in your form using conditional logic.

Updated over a week ago

If you have a single-choice question and want to redirect the user to the relevant product field based on their choice, follow these simple steps:


Step 1: Add your single-choice question

Create your single-choice question with relevant options.
In this example, we have a question titled "Choose your IELTS Package" with two options:

  • General Exam

  • Academic Exam

This question allows the user to choose one of the two packages.

🧩 Template:

For a ready-made solution, you can use this template to easily set up redirections based on user answers. Feel free to customize it for your own needs.

Step 2: Add different product fields for each option

After adding your single-choice question, you need to set up the product fields related to each answer. For example:

  • If the user selects General Exam, show product fields for Cambridge English books and IELTS Official practice.

  • If the user selects Academic Exam, show product fields for Grammar for IELTS and Complete IELTS.

The form displays two separate sets of product fields, one for each exam option, that will be revealed based on the user's choice.

Step 3: Apply logic to show the relevant product fields

Use logic to show the relevant product fields based on the user's selection.

  • For General Exam:

    • If the user selects General Exam, show the product fields for Cambridge English books and IELTS Official practice.

  • For Academic Exam:

    • If the user selects Academic Exam, show the product fields for Grammar for IELTS and Complete IELTS.

The form uses conditional logic, so when the user selects an option, the corresponding fields are displayed immediately. The user is not shown irrelevant fields.

Step 4: Test your form

Preview and test your form to make sure the redirection works as intended.


After setting up the logic, preview your form to ensure the right fields appear based on the user's answers. When the user selects General Exam, they should see the product fields for that choice.

show hid logic

Similarly, selecting Academic Exam should display the related product fields for that package.

📝 Additional insights:

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