Conditional logic in Formaloo allows you to show or hide specific fields based on a user’s responses to multi-choice questions.
This feature is essential when you want to:
Guide users through a form step-by-step
Display only the most relevant fields
Personalize the form experience based on each user’s answers
With Formaloo’s logic, you can fully customize your form flow. The Show/Hide feature ensures users see only the necessary questions, making the form shorter and more engaging.
One of the most powerful applications of this feature is combining multi-choice fields with “AND” and “OR” conditions. This enables you to create highly targeted and efficient logic flows.
In this article, you’ll learn:
How “AND” and “OR” logic works with multi-choice questions
Practical, real-world examples to apply them effectively
By mastering these techniques, you can make your forms smarter, faster to complete, and more relevant to each respondent. This leads to higher completion rates and a better user experience.
Whether you’re building a survey, registration form, or application process, understanding jump logic with multi-choice questions will give you the flexibility to create dynamic, user-focused forms with ease.
Understanding Conditional Logic with Multi-Choice Questions
When using multi-choice questions in your forms, you can apply conditional logic to control what users see next. This lets you create a smoother, more personalized experience.
There are two main types of logic you can use:
Scenario 1: Use “AND” Logic When Multiple Conditions Must Be Met
If you want to show a field only when the user selects multiple specific options, use “AND” logic.
Example:
If the user selects both Option A and Option B, then show the Email field.
This is useful when you need a precise combination of responses to trigger the next step.
Scenario 2: Use “OR” Logic When Any Condition Can Trigger an Action
Use “OR” logic when any one of several options should lead to the same result.
Example:
If the user selects Option A or Option B, show the Email field.
This helps when multiple paths should lead to the same question or message.
Each logic type supports different user journeys and helps you adapt the form flow based on how people respond. In the next section, we’ll walk through how to set up these rules step-by-step inside Formaloo.
Example 1: Using 'AND' Logic
Let’s say you’re building a Product Research Survey to better understand how customers first discovered your brand. You’re especially interested in tailoring follow-up questions based on whether their discovery was online or offline.
With Formaloo’s conditional logic, you can create a seamless, smart experience that adapts in real time based on user choices.
Here’s how to build it step-by-step.
Goal
Ask: “How did you first become aware of our product?”
If the user selects Online Search or Social Media, follow up with:
“Which online source was the most helpful to you?”
Step 1: Add the Main Multi-Choice Field
Click “+ Add Field” from the top-left toolbar.
Choose the Multi-choice question type.
Enter the question:
“How did you first become aware of our product?”
Add the following options:
Online Search
Social Media
Word-of-Mouth
Advertisement
This question helps you segment users by their awareness channel.
Step 2: Add the Conditional Follow-Up Question
Again, click “+ Add Field” and choose Single-choice as the type.
Enter this question:
“Which online source was the most helpful to you?”
Use the following choices:
YouTube videos
Google Search results
AI chatbots (e.g., ChatGPT, Claude)
Step 3: Set Up the Conditional Logic
Let’s now make sure that this follow-up question appears only when it’s relevant (i.e., when users choose Online Search or Social Media).
Click the Settings icon at the top.
In the right-hand sidebar, open the Advanced Logic tab.
Find your first question:
“How did you first become aware of our product?”
Set your first logic rule:
IF the answer is “Online Search” → SHOW: Which online source was the most helpful to you?
Click “Add Condition"
Add a second rule: IF the answer is “Social Media” → SHOW the same follow-up
In the condition builder, ensure the logic operator is set to “OR”, not “AND” (since either option should trigger the next field).
Result: Now, your follow-up question will only appear if the user chooses either Online Search or Social Media.
💡 Pro Tip: There’s no need to create a separate “Hide” rule. Formaloo automatically hides fields unless their display condition is met. Clean, simple, and efficient.
Example 1: Using 'OR' Logic
Now, let’s imagine a variation of the same Product Research Survey. This time, your goal is to better understand users who heard about your product through offline or passive channels, like word of mouth or advertisements.
You want to ask a personalized follow-up question to those users to uncover what specifically influenced them.
Goal
Ask: “How did you first become aware of our product?”
→ If the user selects Word-of-Mouth or Advertisement, follow up with:
“Who or what influenced you the most?”
Step 1: Add the Follow-Up Field
Click “+ Add Field” and select Single-choice.
Enter this question:
“Who or what influenced you the most?”Add the following options:
A friend or colleague
A recommendation in a group or forum
A specific ad campaign you remember
A blog post, podcast, or influencer mention
Step 2: Set Up the Conditional Logic
Let’s make sure this question only appears to users who selected either Word-of-Mouth or Advertisement in the main awareness question.
Click the Settings icon at the top of your form editor
Open the Advanced Logic tab from the right-hand sidebar
Find the logic section for the question:
“How did you first become aware of our product?”Add the first condition:
IF the answer is “Word-of-Mouth”
Click “Add Condition”
Add the second condition:
IF the answer is “Advertisement”
Switch the condition operator from “AND” to “OR” so that either answer will trigger the follow-up
For the action, set: SHOW → “Who or what influenced you the most?”
Done. Now, this question only appears when users choose one of the offline discovery paths, allowing you to dig deeper into what motivated them.
💡 Pro Tip: You can use Bulk Insert to quickly paste multiple choices into your field, no need to add them manually one by one. Just hit the three-dot menu on your choice field and choose “Bulk Insert” to save time.
Ready to take your logic even further?
If you're already using jump logic to create dynamic form experiences, you’ll love what “On Update” logic can do. It lets you trigger actions not just on form submission, but any time a response is updated. From escalating support tickets to syncing with Slack or assigning team tasks automatically, On Update logic opens the door to powerful, real-time automations.