If you want to receive a copy of each submission by email but only include the fields that were actually answered – instead of seeing the full list of fields with empty values ("-") – you can switch from the default email template to a custom one that uses the @answered system variable.
This ensures your email only displays the fields your users filled in:
Step 1: Create a new custom email template
In your Formaloo dashboard, go to Profile → Apps & integrations → Custom emails. Create a new email template by clicking +Add New Template.
Step 2: Add the @answered variable
In the email body, insert @answered in addition to any custom text you need. In the actual email, this will generate a clean table with only the fields that contain answers or selections, excluding everything the respondent skipped or left blank:
Step 3: Save your template
Configure the rest of the settings as needed in the right-hand panel, and hit Save template.
Step 4: Select the template to be used for your email notifications
Open your form → Notify tab → Receive email notifications or Respondent email notifications, and select your newly created email template from the dropdown:
With this setup, your email notifications will only show the selected products or answered fields, ensuring a cleaner look – perfect for order forms, product selectors, or any form with many optional fields.
💡 Want to explore more options?
If you'd like to see the full list of supported variables or learn how to pull specific form details or submission data into your custom email templates, check out this guide: