If you're getting multiple form submissions, it could be because your form is embedded on a website, and its partial submission option is on.
This could result in multiple partial submission records as embedded forms in their nature, don't support URL adjustments needed for partial submission.
⚠️ Having partial submission on when your form is embedded is not GDPR compliant.
Users must be informed about how their data will be handled. Automatically saving partial submissions without notifying the user breaches GDPR's transparency requirements.
Under GDPR, processing personal data requires explicit, informed consent from the user. If partial data is saved automatically without the user's knowledge or agreement, it violates the principle of consent. Users must know what data is being collected and how it's stored.
It is important to get consent from your users if you have a form with partial submit (auto-save) on.
An example you can use in your forms
You can mention it on the form itself:
You can mention it on the form itself:
To enhance your experience and prevent loss of progress, this form will automatically save your responses as you fill it out.
What this means: Your data will be stored securely, even if you leave the form incomplete.
Why we save it: This allows you to return later and continue where you left off.
By continuing to fill out this form, you consent to the saving of your progress.
[✔️ I agree to the partial saving of my responses]