When using conditional logic in forms, it is important to understand how the system automatically handles the visibility of questions based on your logic setup.
Follow these steps to troubleshoot and ensure your logic functions correctly.
Understanding Show/Hide logic
The Show/Hide logic in Formaloo automatically manages the visibility of fields, ensuring that when a condition is met, the relevant fields are shown, and others remain hidden.
You only need to add "show" conditions—there’s no need to add separate "hide" conditions for the same field.
Example: Showing fields based on single-choice answers
Imagine you have a single-choice question with two possible options, and you want to display different fields based on the user’s selection.
For example:
If the user selects Option 1, you want to show the Score field.
If the user selects Option 2, you want to show the Email field.
Setting up the conditional logic
Create the first condition:
Condition 1:
If the answer to the single-choice question is Option 1,
Then show the Score field.
Create the second condition:
Condition 2:
If the answer to the single-choice question is Option 2,
Then show the Email field.
Important note:
The system will automatically handle hiding the irrelevant field based on the logic you’ve added.
For example, when Option 1 is selected, the Email field will remain hidden without needing to set an explicit "hide" condition.
Troubleshooting common issues
If your logic isn’t working as expected, here are a few steps to debug:
1- Check conditions carefully:
Ensure each condition is clearly defined, and there are no overlapping or conflicting rules.
2- Use the Logic Map
If you are struggling to find out what could be wrong with the conditional logic, use the Logic map feature.
The logic map visualizes the connections between fields and conditions, helping you identify potential issues with the logic setup.
By reviewing the logic map, you can quickly find conflicting or missing conditions that may be causing the logic to fail.
3- Review the field dependencies:
Make sure the conditions are tied to the correct field and action (e.g., showing the right field based on the selected answer).
4- Test the form
Test the logic by going through the form and selecting different options to verify that the fields appear/disappear as intended.
