Skip to main content
How to use a CSAT field

Collect feedback with the CSAT field. Customize max rating. Add descriptions. Enable advanced description for more customization.

Updated over a week ago

This field is perfect for making surveys and collecting feedback from users. This rating field is great for creating custom satisfaction surveys.


You can change the maximum number of this CSAT field from the left menu:

CSAT field

To add a description to your CSAT fields, you can write it in the description from the edit tab like this:

Or enable the "Advanced description" option, write and customize your text:

advanced description

Did this answer your question?