Formaloo's Customized Domain feature allows you to mask the formaloo.co portion of the URL, so it appears that the formaloos are hosted on your site.
To set up your domain/subdomain with Formaloo, you need to add a CNAME record.
Additionally, it would help if you pointed your branding in Formaloo towards your domain/subdomain.
1. Add a CNAME record
Custom domains can be used with any subdomain (i.e., test.yourdomain.com) but currently are not supported for proxied domains.
Note that the subdomain will only show formaloos. It is not able to display other content, such as your homepage or blog.
Sign in to your account with your domain host provider (i.e., GoDaddy, Cloudflare, Bluehost, etc.)
Locate where your domain's DNS (Domain Name System) records are managed. This will vary from provider to provider. This task could be referred to as DNS Management, Name Server Management, or Advanced Settings. It is usually found in the CPanel or within your provider's dashboard.
📝 Additional insights:
Learn how to add a CNAME record for Cloudflare, GoDaddy, Siteground, HostGator, and Bluehost.
Locate the CNAME records for the subdomain you want to use. You may already have one or more records resembling:
If required, select which domain you want to add a CNAME record for.
Choose the Add a CNAME record. Enter the name of the subdomain you want to use for your Formaloos. Or, insert "@" if you want to point your entire domain.
📝 Important Note: Some domain providers will autofill the ending of your app or form URL.
For example, if you type test.yourdomain.com, they will update this to: whatever.mydomain.com.mydomain.com.
Double-check your subdomain URL to make sure you are adding the desired CNAME record.
In the CNAME or “Target” field, enter this: forms-alias.formaloo.net
⭐ Note:
You will need to create a CNAME record, pointing your domain to:
forms-alias.formaloo.net
If you want the custom domain to open your formaloo form.
2. Ensure your CNAME change is propagated
It can take up to 24 hours for the new DNS information to propagate. While your CNAME record has now been created, please wait up to 24 hours to see it work.
You can check that your DNS records are fully propagated on DNSchecker.org or similar services.
3. Set the custom domain on your forms
You can also have multiple custom domains activated on your forms. There are two main ways you can use custom domains in Formaloo:
Method 1: A custom domain on all forms in your workspace
This way, you can customize the address of all your formaloos automatically to your domain/subdomain.
It is a great option if you want all your forms to work with the same root domain automatically.
This method applies your custom domain to all forms. This way, your forms can be opened with their URL ending appended to your custom domain.
Go to your Workspace Settings page in your dashboard. Provide your custom domain or subdomain. This will enable a custom domain on your workspace.
📝 Important note: When you enable this, all your forms will be accessible. Enter the formaloo’s URL ending at the end of your custom domain to access them. This URL ending is the unique address of each formaloo.
Example custom domain for forms: https://formaloo.co/form-address will be https://yourdomain.com/form-address
Remember to add your form’s URL to the end of your custom domain.
This will enable you to open your forms.
Method 2: A custom domain on each form, individually
You can also point to a separate domain/subdomain for each Formaloo!
📝 Important note:
Please note that if your CNAME record hasn’t fully propagated, you may encounter an error when trying to save the custom domain. It typically takes up to 24 hours for DNS changes to propagate fully.
You can assign a unique custom domain to each form in two ways:
Option 1: Use the Embed button
Open the dashboard: In your dashboard, locate the form you want to customize.
Click on the Embed button: In the form's top buttons, click on Embed.
Set the Custom Domain: Click on Address and enter your custom domain, and save it.
Option 2: Use the Share button in the form editor
Open the form editor: From the form overview, click Edit Form to enter the form editor.
Access the Share menu: In the top-right menu, click on Share.
Set the Custom Domain: Select Address in the sharing settings and enter your custom domain or subdomain.
⭐ Pro tip:
The subdomain is added on both dashboards. So, you can't create a new form without a subdomain on either dashboard. But when you embed your form using script or iframe, end users won't see the subdomain or the URL; it's just the form embedded on a webpage.
📝 Additional insights:
Want to customize your Formaloo app's URL too? Check out our guide on setting a custom domain for your Formaloo app."