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Uploading Large Files? Increase the File Size Limit

Updated over a week ago

Make sure your file upload field’s “Max size” is set high enough. The limit is configured in KB (kilobytes), not MB (megabytes), so you’ll enter a number in KB.

Quick conversions:

  • 10 MB = 10,000 KB

  • 15 MB = 15,000 KB

  • 50 MB = 50,000 KB

  • 100 MB = 100,000 KB

Recommended steps:

  1. Open your form and select the File Upload field.

  2. Find “Max file size (KB)” in the field settings.

  3. Enter a value that matches the size you want (e.g., 15,000 for ~15 MB or 100,000 for ~100 MB).

  4. Save and test with a file slightly below the limit.

Tips:

  • If you leave the limit blank, the default platform maximum applies.

  • If you see an error like “maximum 2,048 KB,” raise the limit (e.g., to 15,000 for ~15 MB).

  • For very large uploads, consider 100,000 KB (~100 MB) and ensure your storage/integration supports files of that size.

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