In this article, we aim to leverage Formaloo AI to craft custom messages for our submitters. By mastering the art of effective prompting, we can easily create powerful prompts that result in unique and personalized end-page messages.
Consider this scenario: A SaaS company gathers user feedback through a form. Upon submission, Formaloo AI generates a tailored thank you message, confirming receipt of the feedback and highlighting a key point from the user's input. This approach reassures users that their contributions are valued and will play a role in product enhancements.
1. Create the Form
Let’s kick things off by building your form:
A: Head over to your dashboard.
B: Click on "+ New Formaloo" in the upper-left corner.
C: Choose “Form”.
D: Give your form a name (e.g., Feedback Submission Confirmation). Easy peasy!
2. Insert the Questions
Time to add the important questions. Based on these questions, we make a perfect prompt for our custom AI builder:
A: Open your form.
B: Select Edit Base from the form’s base.
C: Copy and paste these key questions:
What is your name? (Field: Text)
How would you rate our product from 0 to 10? (Field: NPS [Score])
What is your feedback on our product? (Field: Long Text)
You can insert as many questions as you want, but we used three here in this example.
3. Assign IDs
Now, it's time to assign some IDs. These IDs are essential for recalling each responder's response on the form.
This way, we can customize the AI prompt based on each responder's replies and show personalized messages after they submit the form. You can skip this step if you don't want personalized AI prompts, although it's highly effective for engaging your audience.
Here's how answer piping works with the AI prompt block:
A: Click one of your questions on your form editor page.
B: Find the ID property of that field in the right sidebar.
C: Assign a custom ID to the field so you can recall the field's value in your AI prompt using that ID.
Suggested options:
First question: @submitter_name
Second question: @product_rating
Third Question: @product_feedback
It's crucial to ensure that each question is assigned a unique ID and that you recall the corresponding values in the Custom AI box. If this step is overlooked, the results will not accurately reflect the responder's data.
4. Add a custom AI builder to the ending page of your form
Now for the fun part, let's add some AI magic to automatically generate a personalized ending page:
Scroll down to the end of your form to the default ending page.
Insert the Custom AI Builder by typing “/AI” or using ✨ from the toolbox.
Paste the following prompt to get top-notch results:
Please generate a thank you message with the following details:
Task: Confirm that we have received the feedback submission.
Persona: A customer named (@submitter_name) who has submitted feedback for our SaaS product.
Context: The customer rated the product as (@product_rating) out of 10 and provided the following feedback: (@product_feedback).
Tone: Polite, professional, and appreciative.
Format: The message should be brief, acknowledging the receipt of the feedback and thanking the user for their submission. Avoid discussing evaluation or further steps; simply confirm that the submission has been received and that their input is appreciated.
To learn more about writing effective AI prompts, make sure to read the rest of the Formaloo Help Center articles that help you improve your prompts to get better results from AI.
Example input
First question: Jane
Second question: 8
Third Question: I've been using your product for the past month, and it's great.
Example output
Dear Jane, Thank you for taking the time to provide feedback on our product. We appreciate you rating us 8 out of 10 and sharing your experience using the product over the past month. We are glad to hear that you have truly enjoyed it. We want to confirm that we have received your feedback submission. Your input is very valuable to us as we continually work to improve our product and service. We greatly appreciate customers like you who share honest feedback to help us better understand how we can best meet your needs. Thank you again for your submission. We are grateful for your business and for the opportunity to serve you.
Tips
Often, language models tend to include generic text like "Here is your text" in their answers. To avoid this, be specific in your prompt and include instructions like "only write the final answer, and avoid phrases such as 'here is your text.'"