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Articles on:Account Settings & Privacy
Workspace and account settings including custom domains on your workspace.

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  • Security practices and compliance at Formaloo
    Formaloo’s most important concern is the protection and reliability of customer data. Our servers are protected by high-end firewall systems and scans are performed regularly to ensure that any vulnerabilities are quickly found and patched. Application penetration tests are performed semi-annually by an independent third-party. All services have quick fail-over points and redundant hardware, with backups performed daily. Privacy and security have always been the foundation of Formaloo's approacPopular
  • How to set Custom domains & Domain White labeling
    Would you like to have a fully branded Formaloo? If you’re on the “Pro” plan, not only can you remove our branding and add your own, you can also use your own domain in the URL of your apps, databases & forms. By default, all Formaloo URLs start with “Formaloo.net” followed by a random ending, called a “slug”, of letters and numbers. Formaloo Customized Domain feature, allows you to mask the formaloo.net portion of the URL so it appears as if the formaloos are hosted on your site. To enabSome readers
  • What payment methods does Formaloo support?
    At the moment, Formaloo supports Stripe, Paypal, and Square. To use them, create a new payment method (check the link below), then choose your preferred payment type and enter your payment config info. Razorpay is also on the way, being published very soon! Learn more about payment methods: How can I add a payment method? (https://help.formaloo.com/en/article/how-can-i-add-a-payment-mSome readers
  • How to collect a fixed payment amount on your formaloo
    You can either collect a fixed payment amount or calculate the total payable amount based on the user’s choices on your formaloo. 1. Create a payment method (if you have not yet) First, you’ll need to create a payment method. At the moment Formaloo only supports the “Stripe” method, but you can suggest your payment method to be added iSome readers
  • Is my data safe?
    Formaloo takes the security of your data very seriously and is famous for its security. We have developed a comprehensive set of practices, technologies, and policies to ensure your data is secure. All Formaloo standalone formaloo links and embed codes are secure (SSL) by default, and we give all users the option to encrypt their data.Few readers
  • Will my form title and favicon change when I set up a custom domain on it?
    Yes! The title of forms on custom domains adopts the form title. Also, the favicon adopts the form's logo (the top photo box on your form editor). Don't want to show the photo in your form? Add the following Custom CSS on the "Design" tab of your form: .formalooform-logo display: none;Few readers
  • How can I add a payment method?
    Click on your profile icon at the top right side of your Formaloo dashboard and select payment methods. Or simply go to this page. Then click on the “Create a new payment method” link. Add the data of your Stripe payment tool and save it. Your Stripe account will automatically be added to your Formaloo account. You can simply add it to your order formaloos. To do so, edit your formaloo and then go to the settings tab. There you can enable the payment andFew readers
  • How to connect your payment method to your formaloo
    You can create multiple payment methods in Formaloo. Right now we support the Stripe and PayPal payment, but new methods are being added soon! If you want to create other payment methods, please suggest yours in Formaloo’s product roadmap. We launch the most requested features every month. Let’s see how you can connect your payment method to your formaloos. Create a payment method First, you’Few readers
  • How much does it cost? How is the pricing?
    You can sign up for free at Formaloo to try it out. No credit card is required. When you're ready to upgrade your plan, you can click on the "Upgrade" button on your dashboard and purchase the plan you want. You can always check out the pricing page to compare the plans here: https://www.formaloo.com/en/pricing/Few readers
  • What happens to my data when I downgrade my account plan?
    If you decide to downgrade your account, your data will still be securely stored like it always has been and as long as it does not go over the total cloud storage on free accounts which is 1 GB. Also, your forms will be disabled if you go over the monthly cloud storage limit on your downgraded plan or any other limit, such as the number of team members. You can check your cloud storage and team size levels at the left pane of your dashboard page.Few readers
  • How to change the currency on your order forms
    You can customize the currency on your order forms so your audience pays with your specified currency. In this tutorial, you’ll see how to sell online with a custom currency. 1. Create your order form You can either pick one of the ready-to-customize order form templates or build one from scratch. You can use the “Product” field to specify the price, photo, and other properties of the product you want to sell. (https://storage.crisp.Few readers
  • How to create a PayPal payment method
    For adding PayPal, you need to add your PayPal API Credentials. You can get your API keys at this link. Log in to your PayPal account by clicking on the “Login into Dashboard” button. 1. In the My apps & credentials dashboard, choose the “Live” option instead of “Sandbox”. 2. Then click on the “Create App” button, add a name for your app, and select the “Create app” button. (https://storFew readers
  • How to view or sign our DPA (Data Processing Agreement)
    If Formaloo will process your personal data or personal information, you can digitally view and sign a copy of our DPA, or Data Processing Agreement, by clicking on this link. In the electronic form you’ll be able to add the following information: Company name Company address Company telephone, fax, and e-mail address Name and position at your company No further customization is available at this time except for enterprise clFew readers
  • GDPR at Formaloo
    Read about GDPR at Formaloo Read about Formaloo's Terms and Conditions Read about Formaloo's Privacy Policy Read how to view or sign our DPA (Data Processing Agreement)Few readers

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